Appointments & arrivals

Please arrive on time so you can enjoy your full service. If you’re more than 10 minutes late, we may need to adjust your service or help you reschedule.

Changing your appointment

Plans change—we understand. Please give us at least 24 hours’ notice when canceling or rescheduling so we can welcome another guest.

Choosing your service

We’re happy to explain your options and pricing before we begin. Nail art, extra length, repairs, removals, and additional treatments may cost extra. Please confirm your service and price with your technician.

Your comfort & care

Please tell your technician about allergies, sensitive skin, or nail concerns before your service. For your well-being, we may postpone a service if there are open wounds or signs of infection.

Children & guests

Please keep children supervised by an adult, walkways clear, and salon tools and equipment out of children’s reach. Thank you for helping everyone enjoy a safe visit.

A welcoming atmosphere

Kindness makes everyone’s visit better. Please treat our team and fellow guests with respect. Threatening, abusive, or inappropriate behavior may require us to stop a service.

Phones & quiet moments

Please keep calls brief and use headphones for music or videos so everyone can relax.

Personal belongings

Please keep your valuables with you and take a moment to check your station before leaving.

Let us know how we’re doing

We want you to leave happy. If something needs attention, please tell us before you leave. If you notice a concern afterward, contact us promptly so we can review it and discuss a suitable solution.

Design & Color Choices

Please share your preferred shape, length, color, or inspiration photo before we begin. We’ll help you choose a look and confirm any additional cost. If you’d like a change during your service, please let us know as early as possible.

Nail Repairs & Touch-Ups

If you notice chipping, lifting, or another concern after your visit, please contact us and share a photo when possible. We’ll review it with you and explain the available repair options and any charges before proceeding.

Gift Cards & Special Offers

Please mention your gift card or special offer before your service begins so we can confirm the details and help you use it.

Walk-Ins & Favorite Technicians

Walk-ins are welcome as availability allows. If you prefer a particular technician, please request them when booking so we can check their schedule. Please let us know about multiple services or detailed nail art when making your appointment so we can allow enough time.

Please Speak Up During Your Service

Your comfort comes first. Please tell us right away if the water, towels, massage pressure, or any part of your service feels uncomfortable. You’re always welcome to ask questions or request an adjustment.

Caring for Your Nails

Please ask your technician for aftercare tips suited to your service. If you’re unsure how to care for or remove a product, contact us before trying to remove it yourself.

Photos & Privacy

We love celebrating your finished nails! Please let us know whether you’re comfortable having your nails photographed. We’ll ask your permission before sharing an identifiable photo of you.

Payment & gratuities

Payment is due when your service is completed. Tips are appreciated and always optional.

Thank you for choosing Borgata Nail Salon.
We appreciate your support and look forward to caring for you.